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Terms & Conditions

www.olivetreetrading.com: The Company providing the online store and delivery services.

Customer: The person using the online store and delivery service.

Products / Goods: Products ordered by the customer.

Products: The products delivered to the recipient will be generally as per the description of the article and as per the picture chosen by the customer. In using the online shopping service, of www.olivetreetrading.com the customers are deemed to have accepted the terms and conditions listed below. www.olivetreetrading.com reserves the right to add, delete, alter or modify these terms and conditions at any time. The Customer is therefore advised to read carefully these terms and conditions each time he or she uses the shopping service(s) of www.olivetreetrading.com . By placing an order the customers is authorizing the company to process the order and have the same delivered to the given address.

  • All prices are in Rupees and the products are door delivered in the respective cities, in India only, as selected by the customer.
  • All payment will have to be made online at the time of placing the order either by use of Credit Card, Debit card and online bank transfer. All order will be dispatched only after receipt of funds in our account. We are not responsible for any fraudulent/ misuse of the credit card /debit card / online transfer by the customer.
  • No refunds will be made for order placed and confirmed with us. The products provided on this website are warranted to be same in nature and quality which is the purport to be at the time of delivery. Any noticed damages / complains should be reported back to us within 48 hrs of receiving the product, to render eligible for replacements. To report please go on the contact us page of this website and send us the necessary details.
  • The normal delivery time of the products ordered , based on location in India is between 2 - 7 working days after receipt of funds in our bank account.
  • For the items delivered by courier / speed post / registered post, their respective policies apply.
  • We are not responsible for missed/late deliveries due to curfews, acts of government, acts of nature, holidays, incorrect addresses or acts of war. We reserve the right to deny services to any sender, without any explanation and are not liable for more than the retail cost of products.
  • We shall try our best for prompt delivery; delayed/early delivery for whatever reason shall not entitle the user for any damages or compensation.
  • In spite of full caution taken at the time of delivery, we will not be responsible for a mis-delivery if the receiver of the product at the address on the order form misappropriates, damages or fails to hand over the products to the person named on the order form and takes the item posing himself to be the correct person.
  • We will deliver exactly the same products displayed on its web pages and from the same sources indicated. However, in certain unavoidable circumstances arising due to non availability of products from indicated sources, we reserves the right to change the source and deliver approximately similar kind of product. If similar kind of product is not available, we will inform the sender to change the order or wait until it becomes available.
  • We will not charge more than the prices mentioned on the web pages but in certain Unavoidable circumstances we reserve the right to change the prices without prior notice and charge the buyer accordingly.
  • We ensure to deliver best quality products from known sources, we are not responsible if the Quality of the product does not match the expectation of the recipient.
  • In the unlikely event of a dispute relating to the services of www.olivetreetrading.com, the dispute shall be subjected to the jurisdiction of Pune (India) courts.
  • The customer is bound to the above terms and conditions once he/she places the order. The customer should read the above terms and place the order only if they are acceptable by him/her.
  • The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
  • Disclaimer of liability— The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, you or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

 

Bakery, Coffee, Honey & Jams
Cereals, Grains, Rice & Seeds
Mushrooms & Truffles
Olive Oils, Olives & Sea Salt
Pasta, Sauces & Tomatoes
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